Support

Welcome to SAMEUO Support

Convenient Services

GEO Zone Map

Check out where and when to fly

Request Repair Service Online

Fully assess and repair your SAMEUO products

SAMEUO Care Service

Comprehensive protection plans for your new product

My Service Portal

Service progress, historic cases, and account management

Download Center

Explore your product with our user guide and download official apps and software

SAMEUO Apps

Download official apps for your SAMEUO products

Software

Take your product to the next level with official software and tools

Guides and Manuals

Explore your product with user guides and manuals

Product Support

How-to guides and technical help

Service Request and Inquiry

Start your service journey

Request Repair Service Online

Fully assess and repair your SAMEUO products

SAMEUO Care Express

Exclusive support for SAMEUO Care service plans

Replacement Service

Convenient replacement for eligible products

Flyaway Service

Start a service request and find the next step

Service Progress

Track service progress and details

Device Info

Check your device information and service history

After-Sales Service Policies

Quick review of official SAMEUO after-sales service terms

Accessory Price

Check prices and service fees for common accessories

Service Plans

Comprehensive protection plans

Discover More SAMEUO Services

More support options

SAMEUO FindSpot

Discover more ways to create with your products

SAMEUO Training

Explore product learning and creative possibilities

Contact Us

Online Customer Service

Technical support, repair requests or service status updates